Support
Questions or problems with To Do? We’re happy to help.
Write to us
We usually answer within a few days. The quickest way is from the app: on iPhone, ☰ › Settings › Report a problem; on the Mac, To Do › Settings… › Report a problem. That adds the app version and your device, which helps us find the problem faster.
Common questions
Do I need an account?
No. To Do has no accounts. Your lists live on your devices and in your own iCloud.
My to-dos don’t show up on my other device
Both devices need the same Apple Account, with iCloud switched on for To Do: Settings › [your name] › iCloud › Saved to iCloud › To Do. Give it a moment, and check To Do’s Settings › iCloud sync.
My reminders don’t arrive
Check that To Do may send notifications: Settings › Notifications › To Do. A Focus (like Sleep or Work) can also hold them back; Time Sensitive reminders can still come through if you allow it.
How do I share a list?
On iPhone, hold the list’s name at the top and choose Share List. On the Mac, right-click the list in the sidebar and choose Share List…. Everyone you invite sees the same to-dos.
Can I see my calendar in To Do?
Yes, from version 1.1. Switch on Settings › Calendar in TODAY, allow access to your calendar, and tick the calendars you’d like to see. To Do only reads them, on your device, and never changes your calendar.
Is To Do free?
Yes. Later, To Do Plus will add extra features. Everyone who joins early keeps every Plus feature free, for good.
How do I delete all my data?
Delete a to-do, a list or the app at any time. To remove everything from iCloud: Settings › [your name] › iCloud › Manage Account Storage › To Do › Delete Data.
More about how your information is handled: Privacy Policy. The rules for using To Do: Terms of Use.